Return Policy
RETURN POLICY
Brace & Body will refund any item that has not been worn, is still contained in its original packaging, and is in resellable condition.
Certain items will have safety seals within their packaging to determine whether or not an item has been opened. Once these safety seals have been broken, we will be unable to exchange or accept a return for that item.
Due to the nature of some of our products, and for hygienic reasons, we will not be able to accept returns on:
- Face masks
- Worn products, which include but are not limited to compression socks/hose, all other compression-wear, back braces
- Products missing their original packaging
Purchase of any product(s) marked as “Final Sale” or “Clearance” are final and cannot be returned or exchanged. We reserve the right to designate any other items as non-returnable at our discretion. Any such discretion will be noted under each item’s description page.
Points to include:
- Clearly state that returns, exchanges, and refunds are accepted
- The number of days (timeframe) customers have to return/exchange a product
- Outline other requirements a customer must meet to be eligible for a refund
- Include some details about shipping charges in the event of a return, if applicable
** Refund policies are considered a legal agreement